In his years of working with industrial clients, Deming built what many of us in the manufacturing management business would learn as his “14 Absolutes of Quality.” In the middle of his list of Absolutes was the proviso to “Drive out fear”, fear of getting in trouble for making defective products and reporting quality problems was a major roadblock to progress.
Good questions can do the heavy lifting for managers. A question starts by getting someone else talking. For all of the sophisticated theories that have been offered about the art of interpersonal communication, doesn’t communication fundamentally boil down to someone speaking, and others listening to what is being said?
Of all new assignments we encounter in the course of our career, no one is bigger than the change from managing yourself to managing others. When our new assignment and responsibilities were described, we were reminded “you are also accountable for the safety of those assigned to you.”
In this month’s Managing Safety Performance News, Gary Rivenes explores what effective coaching looks like when safety leadership moves from the classroom to the field. Gary writes from experience: before joining Balmert Consulting, he spent more than thirty years in mining leadership roles, from supervising a seventy-person crew to serving as Chief Operating Officer. In those roles, coaching leaders was not a theory or a program. It was part of getting the work done safely and sending people home alive and well at the end of the day.
In this month’s Flash we discuss “dumb rules”, and re-visit an easy way to put on great Tool Box Safety Meetings. Unfortunately those sorts of rules are often unwanted and seen as unnecessary, here’s one idea to help you reduce the chance a new one might be needed in the first place.
This month Paul explains that investigation reports are valuable leadership tools not simply because they identify technical causes, but because they reveal how familiar execution challenges—such as limited training, inexperience, weak supervision coverage, fatigue, time pressure, and inconsistent use of PPE—combine to produce serious outcomes. The primary purpose of an investigation is to help ensure an event does not happen again, but equally important is the Performance Visibility investigations provide: a clearer understanding of what is actually happening where work is being performed.
In this month’s Flash we look at static hazard recognition. Knowing and understanding where stored energy exists, which might not always be obvious, helps us ensure everyone goes home alive and well.
In this month’s Managing Safety Performance News, guest contributor and Balmert Consulting senior teacher Van Long reflects on a simple but powerful idea: the most effective safety leadership begins with self-reflection.
In this month’s Flash we look at the difference between an expectation and an assumption. That distinction might seem subtle at first glance, however the difference found in the definitions proves a very critical point for anyone who leads and manages safety.
In this issue of Managing Safety Performance News, Paul looks at why separating “environment” from “safety” misses the point. Using real work examples—from hauling tools over a snowbank to executive debates about compliance—he makes the case that many hazards don’t come from the job itself, but from the conditions in which the work is done. By stripping injuries down to simple “headlines” and sorting them by the source of the hazard, patterns start to emerge that are easy to miss in root cause analysis reports. The takeaway is straightforward: environment and safety are inseparable, and leaders who want better safety performance need to see the work—and its hazards—clearly, from the moment it begins.
In this month’s Flash, we explore where hazards come from—and why that matters. Understanding their sources is a critical step in identifying what could cause harm.
This month Paul examines how leaders often misuse the phrase “it’s just common sense”—either to dismiss learning or to assume shared understanding without definition. He argues that many leadership statements presented as fact are really opinions, and that poor communication stems from assuming others interpret words, experience, and expectations the same way.
In this months Flash we are re-visiting the fundamental concept of getting folks to follow all of the rules, all of the time. As to how you might move the needle a great place to start is with PPE.
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