Managing safety performance– sending everyone home safe at the end of the day – is fundamentally a game of execution. No matter how good the game plan – policies, procedures and programs – when it comes to bottom line safety performance, the game is won or lost on the field.
Read the mission, vision and values statement of just about any industrial company these days, and you’re bound to find safety prominently mentioned. Words to the effect that “The safety of our stakeholders is of critical importance to the success of our business” can be found right next to the other goals and values so important
It’s a scene that every one in operations and those of us who have ever managed operations knows all too well.
We’ve gathered up the entire department for an important safety meeting – important because we’re rolling out a new company safety policy.
When we were kids growing up in school, we all knew who the leaders were. They were the ones who were the best athletes, had the best personalities, and yes, were the best looking. Everybody – us included – followed them. They made leading look easy – and cool.
Sooner or later anyone who’s ever golfed as fallen to the temptation: buy the latest club to hit the market. The one guaranteed to knock strokes off next Saturday’s round.
Every once in a while, the latest technology works like magic. At least for a few rounds, and then we revert to form.
The people running operations – making the product, delivering the service, handling the materials – really are world class when it comes to measuring how well their business is performing. They’re all over all the important details of how much, how well, how often.
The management team has gathered around the conference table in an emergency meeting. The urgent topic: what to do to stanch the rising tide of accidents and injuries?
In his years of working with industrial clients, Deming built what many of us in the manufacturing management business would learn as his “14 Absolutes of Quality.” In the middle of his list of Absolutes was the proviso to “Drive out fear”, fear of getting in trouble for making defective products and reporting quality problems was a major roadblock to progress.
Good questions can do the heavy lifting for managers. A question starts by getting someone else talking. For all of the sophisticated theories that have been offered about the art of interpersonal communication, doesn’t communication fundamentally boil down to someone speaking, and others listening to what is being said?
Of all new assignments we encounter in the course of our career, no one is bigger than the change from managing yourself to managing others. When our new assignment and responsibilities were described, we were reminded “you are also accountable for the safety of those assigned to you.”
In this month’s Flash we look at static hazard recognition. Knowing and understanding where stored energy exists, which might not always be obvious, helps us ensure everyone goes home alive and well.
In this month’s Managing Safety Performance News, guest contributor and Balmert Consulting senior teacher Van Long reflects on a simple but powerful idea: the most effective safety leadership begins with self-reflection.
In this month’s Flash we look at the difference between an expectation and an assumption. That distinction might seem subtle at first glance, however the difference found in the definitions proves a very critical point for anyone who leads and manages safety.
In this issue of Managing Safety Performance News, Paul looks at why separating “environment” from “safety” misses the point. Using real work examples—from hauling tools over a snowbank to executive debates about compliance—he makes the case that many hazards don’t come from the job itself, but from the conditions in which the work is done. By stripping injuries down to simple “headlines” and sorting them by the source of the hazard, patterns start to emerge that are easy to miss in root cause analysis reports. The takeaway is straightforward: environment and safety are inseparable, and leaders who want better safety performance need to see the work—and its hazards—clearly, from the moment it begins.
In this month’s Flash, we explore where hazards come from—and why that matters. Understanding their sources is a critical step in identifying what could cause harm.
This month Paul examines how leaders often misuse the phrase “it’s just common sense”—either to dismiss learning or to assume shared understanding without definition. He argues that many leadership statements presented as fact are really opinions, and that poor communication stems from assuming others interpret words, experience, and expectations the same way.
In this months Flash we are re-visiting the fundamental concept of getting folks to follow all of the rules, all of the time. As to how you might move the needle a great place to start is with PPE.
This month Paul shares that for twenty-five years, our work has been grounded in disciplined observation, analysis, and testing. That process has shaped how we identify the leadership practices that most directly influence safety performance—the same ideas we teach.
This month, we are pleased to feature an article by Newton Scavone, one of our most experienced members of the Balmert teaching team, based in São Paulo. Newton started as a client learning and using the MSP tools, then became one of the leaders developed to teach the course inside his company. For the last six years, many of you have known him as a Balmert Consulting teacher. He brings deep operational credibility and a clear understanding of what it takes to make these tools work in the real world.
In this month’s Flash, we take a look at a very important first step to ensure conversations go as well as they ought to when expectations around safety haven’t been met.
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