Compliance

In this month’s Managing Safety Performance News Bill is back to dive deeper into improving safety performance this time through the lens of Root Cause Failure Analysis. In this new article, he focuses on applying the tools and concepts of RCFA on the challenge of rule compliance, or if you prefer, the challenge of rule non-compliance. Bill admits it took him a long time to learn some important lessons. He shares them with you here, so you don’t have to learn the hard way.

This month Paul begins with a story from the other side of the coin, noncompliance and unsafe practices. He examines the rewards and risks of taking shortcuts. Certainly, there are rewards and consequences, both good and bad, for every behavior. Paul sheds light on them in order to help you send people home alive and well at the end of the day.

In this month’s Managing Safety Performance News, Paul shares the experience of 1 of the 7.7 billion. A person who had an impact on 139 fellow passengers during one of Paul’s recent trips. It got Paul thinking. I asked Paul if he was sure about running a “go” story and he said, “This story is one filled with things to be observed and learned. All you have to do is to look and pay attention.” Turns out Paul’s message is not really about “the go”, but critical lessons about compliance for sending people home alive and well at the end of the day and it does not require air freshener.