
Trust
A few weeks ago a residential condo collapsed, catastrophically and tragically – but absolutely not unexpectedly. If you have followed the story, you know there were plenty of warnings…

A few weeks ago a residential condo collapsed, catastrophically and tragically – but absolutely not unexpectedly. If you have followed the story, you know there were plenty of warnings…

This month Paul begins with a story from the other side of the coin, noncompliance and unsafe practices. He examines the rewards and risks of taking shortcuts. Certainly, there are rewards and consequences, both good and bad, for every behavior. Paul sheds light on them in order to help you send people home alive and well at the end of the day.

In this edition Paul offers some insight into PPE, its role in protecting you, and how it does so.

This month Paul analyzes followers and the underrecognized and underappreciated power in followership. Not those followers that followed their leaders into to conflict rather those working in an industrial operation, like yours. Along with examining the leadership mandate Paul explores leaders as followers. In the end it is the critical role followers play in execution, business performance and sending people home alive and well at the end of each and every day that gets Paul’s attention. If, after reading what Paul wrote, you feel compelled to go wildly dance on a hill… well, maybe I’ll see you there…

You’re in a rush. There’s a delivery about to show up and your crew has equipment to be repositioned to prepare for the arrival.
In the middle of all of that, you have a safety concern…

This month Paul analyzes A Crucial Conversation, one particular real-world conversation, to understand the dynamics in play, especially those crucial to sending people home alive and well. He does a deep dive into the organization power present in such conversations. If more leaders understood that power, we might never have heard of the events of April 20th 2010.

This month’s edition comes in the form of an opinion poll question: When recognizing things that can hurt you, what matters more: knowledge or fear?

This month Paul brings clarity to some of the different word choices in play to explain events where something bad happened and events where nothing bad happened but could have happened. But that is not the big story. Paul takes us below the surface of the debate of terms to examine some critical things that need to be understood to prevent recurrence of an unplanned and unwanted event beginning with you need to know something happened.

When you’re sitting in the office or break room, It’s easy to have the sense that you’re safe. The hazards you need to be on the lookout for are found “out on the jobsite” not “back in the office.”…

This month Paul explores how we ought to determine which “old things” are important and that we ought to prepare for. He discusses the most common misunderstanding that leads us to get it wrong more often than not. There is a lot to learn from a good hard freeze that can help you back on the job.
This month Paul examines how leaders often misuse the phrase “it’s just common sense”—either to dismiss learning or to assume shared understanding without definition. He argues that many leadership statements presented as fact are really opinions, and that poor communication stems from assuming others interpret words, experience, and expectations the same way.
In this months Flash we are re-visiting the fundamental concept of getting folks to follow all of the rules, all of the time. As to how you might move the needle a great place to start is with PPE.
This month Paul shares that for twenty-five years, our work has been grounded in disciplined observation, analysis, and testing. That process has shaped how we identify the leadership practices that most directly influence safety performance—the same ideas we teach.
This month, we are pleased to feature an article by Newton Scavone, one of our most experienced members of the Balmert teaching team, based in São Paulo. Newton started as a client learning and using the MSP tools, then became one of the leaders developed to teach the course inside his company. For the last six years, many of you have known him as a Balmert Consulting teacher. He brings deep operational credibility and a clear understanding of what it takes to make these tools work in the real world.
In this month’s Flash, we take a look at a very important first step to ensure conversations go as well as they ought to when expectations around safety haven’t been met.
This month, Paul takes on one of the toughest challenges every leader faces — managing hazards. Not just the big, obvious ones that make the “A List,” but the ordinary, everyday things that cause most of the injuries. He reminds us that managing hazards isn’t about eliminating every risk; it’s about handling them — and the people around them — “with a degree of skill and care.”
In this months Flash we look at the importance of Safety Rules, and a very critical concept about the rules that ensures they help keep us safe.
In this month’s Managing Safety Performance News Paul takes on the challenge of trust and credibility in leadership—he discusses why they’re eroding at the top, why supervisors hold the real advantage, and what that means for influencing followers to work safe. He makes the case that trust is not a given but a hard-earned reward—and the most powerful tool any leader has for sending everyone home safe, every day.
In this month’s Flash we take a look at setbacks, and the unique opportunity they provide to a leader in ensuring followers know and understand what is most important.
In this month’s Managing Safety Performance News Paul reflects on the investigations into Challenger and the Titan submersible. From Richard Feynman’s ice-water demonstration to the Coast Guard’s scathing report, Paul points out that history shows how truth can be buried, warnings ignored, and lives lost.