
Leading With Questions
In this month’s Flash, we look at the important role questions have in ensuring Followers understand hazards and safe work practices.

In this month’s Flash, we look at the important role questions have in ensuring Followers understand hazards and safe work practices.

In this month’s Managing Safety Performance, Bill Wilson explores the importance of analyzing and understanding success with the same diligence that organizations typically reserve for failures. He argues that leaders often overlook everyday successes, missing the opportunity to identify and replicate what works. He makes the case that by focusing on success organizations can focus resources on impactful initiatives, reduce waste, and improve long-term performance—ultimately making sustained improvement a strategic priority rather than a lucky outcome.

In this month’s Flash, we take a look at one method that can help when it comes to discovering problems unknown to leadership.

This month, Paul examines the challenge of complacency for leaders and their followers. He asks the question when was the last time you read an investigation report that began, “The root cause of this terrible tragedy can be found in the simple fact that so many of those involved failed to treat things as seriously as they needed to be”? For some reason, it’s rare for complacency to be described as the cause of a safety event. He goes on to discuss what to do about the problem of complacency.

This month’s Flash is prompted by several high profile catastrophic failures. While they’ll be the subject of in-depth investigation, they immediately raise a vitally important question for anyone interested in safety: how to decide what “non-event” events to take seriously?

This month, Paul focuses on the vital topic of hazard recognition, examining why failure to recognize hazards continues to show up in incident and near-miss reports. He underscores the reality that whenever someone is injured, a hazard is always present. Drawing on Dr. Daniel Kahneman’s psychological studies, Paul explores how human cognition impacts the way we perceive hazards. He concludes that leaders play a crucial role in fostering a culture where individuals feel compelled to take action when they detect a hazard or serious concern. The message is clear: if you see something, say something, and do something! This is an important read for any leader… and their followers.

In last month’s Flash we looked at one Fatal Assumption too commonly made, assuming “That will never happen to me”. This month Paul looks at a second Fatal Assumption, assuming “That will never happen.”

This month Paul applies some of the key lessons he and Dr. Pete Robison explored in last month’s Managing Safety Performance News and the accompanying That’s A Darn Good Question podcast to a real case study involving two fatalities. He draws three very important lessons about execution that can make all the difference between going home alive and well at the end of the day… or not.

In this month’s Flash, Paul looks into a tragic and fatal event for which two known facts and one likely assumption serve as important lessons in sending folks home alive and well.

This month Paul examines an off-the-job injury to the number one rated professional golfer, Scottie Scheffler who was seriously injured when he used an improvised tool to make dinner. Paul and colleague Dr. Pete Robison examine “What was he thinking?” framing the conversation around Thinking Fast.. And Slow teachings of Nobel Prize winner Daniel Kahneman.
This month Paul examines how leaders often misuse the phrase “it’s just common sense”—either to dismiss learning or to assume shared understanding without definition. He argues that many leadership statements presented as fact are really opinions, and that poor communication stems from assuming others interpret words, experience, and expectations the same way.
In this months Flash we are re-visiting the fundamental concept of getting folks to follow all of the rules, all of the time. As to how you might move the needle a great place to start is with PPE.
This month Paul shares that for twenty-five years, our work has been grounded in disciplined observation, analysis, and testing. That process has shaped how we identify the leadership practices that most directly influence safety performance—the same ideas we teach.
This month, we are pleased to feature an article by Newton Scavone, one of our most experienced members of the Balmert teaching team, based in São Paulo. Newton started as a client learning and using the MSP tools, then became one of the leaders developed to teach the course inside his company. For the last six years, many of you have known him as a Balmert Consulting teacher. He brings deep operational credibility and a clear understanding of what it takes to make these tools work in the real world.
In this month’s Flash, we take a look at a very important first step to ensure conversations go as well as they ought to when expectations around safety haven’t been met.
This month, Paul takes on one of the toughest challenges every leader faces — managing hazards. Not just the big, obvious ones that make the “A List,” but the ordinary, everyday things that cause most of the injuries. He reminds us that managing hazards isn’t about eliminating every risk; it’s about handling them — and the people around them — “with a degree of skill and care.”
In this months Flash we look at the importance of Safety Rules, and a very critical concept about the rules that ensures they help keep us safe.
In this month’s Managing Safety Performance News Paul takes on the challenge of trust and credibility in leadership—he discusses why they’re eroding at the top, why supervisors hold the real advantage, and what that means for influencing followers to work safe. He makes the case that trust is not a given but a hard-earned reward—and the most powerful tool any leader has for sending everyone home safe, every day.
In this month’s Flash we take a look at setbacks, and the unique opportunity they provide to a leader in ensuring followers know and understand what is most important.
In this month’s Managing Safety Performance News Paul reflects on the investigations into Challenger and the Titan submersible. From Richard Feynman’s ice-water demonstration to the Coast Guard’s scathing report, Paul points out that history shows how truth can be buried, warnings ignored, and lives lost.