
Clickit – Or What?
In this month’s Managing Safety Performance News, Paul shares the experience of 1 of the 7.7 billion. A person who had an impact on 139 fellow passengers during one of Paul’s recent trips. It got Paul thinking. I asked Paul if he was sure about running a “go” story and he said, “This story is one filled with things to be observed and learned. All you have to do is to look and pay attention.” Turns out Paul’s message is not really about “the go”, but critical lessons about compliance for sending people home alive and well at the end of the day and it does not require air freshener.

