Front line leaders train and qualify, observe and correct or reinforce behavior, run safety meetings, communicate and execute changes in procedures, know the condition of the equipment and the effectiveness of the procedures, and receive the first report of a problem. These common, everyday leadership processes are essential to managing safety performance. Yet, when it comes to answering the question “what leader is most important to our safety performance?”, it is a common misbelief that the answer is those at the top of an organization. 

In this edition Paul discusses why it is that the front line leader is the most important leader when it comes to the safety performance of any organization.