Gestion des performances de sécuritéÉclat

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See something, say something. Go anywhere with a great safety culture and that is exactly what you would expect to happen. For a supervisor leading and managing safety, intervening is just another part of the job. If that’s you, it’s also a practice you control.

But what about everyone else? At the front line of operations, where work gets done, ensuring everyone is confident and comfortable when it comes time to intervene ensures that what needs saying is said. 

No better time and place to reinforce that than your next safety meeting. If you’re looking for an idea to discuss with your followers, clearing the air on feedback is a great way to open the door to the things that might likely need saying. 

If you know there are unsafe practices that are being ignored, it’s also a wonderful way to address them openly. 

Here’s an example of how to do that, using the Réunion de sécurité « Demandez, ne dites pas » model:


But:

I want to discuss how we receive feedback about working safely today because saying something – or not saying something – can be what makes the difference in preventing someone from getting hurt. 

Titre: Thank You for Saying Something

Résumé des informations :

Saying something can feel intimidating and unappreciated. None of us want to go home hurt or worse, and no one wants to see that happen to someone else. The most important thing we can do when someone says something is to say “Thank you.” 


Connexion:

Saying something can be tough. Changing that starts with appreciating why it’s worth doing, and showing appreciation even when the feedback might seem off the mark. 

Questions vraiment pertinentes :
  • What makes people hesitate to give feedback when they see someone working unsafely?
     
  • If you saw someone taking a risk that could result in a serious injury, what would you want a coworker to do if the situation were reversed?
     
  • Is it any less important to speak up when the person working unsafely is not your follower, coworker, or direct responsibility?
     
  • If you are more comfortable giving feedback about safety to some than others, what might you do to change that?
     
  • What are some ways we can make it easier for people to give and receive safety feedback where we work?

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