{"id":945,"date":"2018-04-30T19:00:47","date_gmt":"2018-04-30T19:00:47","guid":{"rendered":"https:\/\/balmertcom.com\/?p=945"},"modified":"2019-01-22T19:42:08","modified_gmt":"2019-01-23T00:42:08","slug":"on-the-road-again","status":"publish","type":"post","link":"https:\/\/balmert.com\/pt\/2018\/04\/30\/on-the-road-again\/","title":{"rendered":"Na estrada novamente"},"content":{"rendered":"
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\u201cUm pequeno passo para o homem. Um salto gigante para a humanidade<\/em>"<\/em><\/p>

~ Neil Armstrong<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Se voc\u00ea quer ver o mundo, torne-se um consultor. No m\u00eas passado, meus colegas e eu fomos encontrados ensinando nossas ferramentas de lideran\u00e7a em seguran\u00e7a a l\u00edderes de opera\u00e7\u00f5es em outros lugares, uma mina no Canad\u00e1, uma f\u00e1brica de produtos qu\u00edmicos no Egito e f\u00e1bricas de papel na \u00cdndia e na Sib\u00e9ria. Acumular milhas de passageiro frequente \u00e9 outro benef\u00edcio.<\/span><\/p>

Quanto a quem foi para onde, algu\u00e9m pensou que a Sib\u00e9ria seria o lugar perfeito para enviar o diretor na pr\u00e1tica.<\/span><\/p>

Mas, caso voc\u00ea n\u00e3o saiba exatamente onde est\u00e1 (eu n\u00e3o sabia), agora sei por experi\u00eancia pr\u00f3pria exatamente onde est\u00e1: Cinco fusos hor\u00e1rios a leste de Moscou, ao norte da Mong\u00f3lia. Dois v\u00f4os noturnos para ir daqui para l\u00e1.<\/span><\/p>

Se nada mais, isso prova que \u00e9 um grande mundo l\u00e1 fora. Um mundo grande, com um mundo de diferen\u00e7as.<\/span><\/p>

Ou assim parece. Ent\u00e3o voc\u00ea sai para jantar com um grupo de l\u00edderes em opera\u00e7\u00f5es: seus colegas. Todo mundo se senta e o que acontece a seguir \u00e9 totalmente previs\u00edvel.<\/span><\/p>

\"IMG_1101\"<\/p>

Eles falavam russo; Eu n\u00e3o falo russo N\u00e3o importa, eu sabia exatamente o que estava acontecendo: ligar para o escrit\u00f3rio; ligue para casa. Provavelmente nessa ordem. No mundo da ind\u00fastria do s\u00e9culo XXI, \u00e9 assim que acontece, n\u00e3o importa onde voc\u00ea esteja.<\/span><\/p>

Talvez n\u00e3o seja um mundo t\u00e3o grande, afinal. Talvez a \u00fanica coisa que nos separa seja muita geografia.<\/span><\/p>

A pergunta sobre o d\u00f3lar $64<\/span><\/strong><\/p>

Pergunte a uma sala cheia de l\u00edderes de opera\u00e7\u00f5es, em qualquer lugar do planeta: "Quais s\u00e3o os desafios mais dif\u00edceis de seguran\u00e7a que voc\u00ea enfrenta todos os dias?", Suas respostas s\u00e3o totalmente previs\u00edveis: atitude, comportamento, aceita\u00e7\u00e3o, conformidade, complac\u00eancia, comunica\u00e7\u00f5es, empreiteiros, cultura, distra\u00e7\u00f5es, equipamentos, ambiente, foco, levando as pessoas a relatarem o que realmente est\u00e1 acontecendo, reconhecimento de riscos ...... press\u00e3o dos colegas ... treinamento ......<\/span><\/p>

N\u00e3o \u00e9 como se houvesse um problema; \u00e9 uma s\u00e9rie de problemas. Problemas familiares que s\u00e3o melhor explicados pelo simples fato de que as pessoas s\u00e3o colocadas em um ambiente com riscos e espera-se que "fa\u00e7am isso".<\/span><\/p>

E "feito com seguran\u00e7a".<\/span><\/p>

O desafio que os l\u00edderes de todo o mundo enfrentam \u00e9 realmente simples. Pessoas s\u00e3o pessoas: n\u00f3s, humanos, n\u00e3o somos naturalmente predispostos a trabalhar com seguran\u00e7a. Isso \u00e9 exatamente quem somos. E, n\u00e3o importa o que alguns possam pensar ou querer, n\u00e3o \u00e9 poss\u00edvel projetar todos os riscos fora do local de trabalho. Enquanto houver riscos, esses dif\u00edceis desafios de seguran\u00e7a devem ser gerenciados.<\/span><\/p>

E se n\u00e3o estiverem?<\/span><\/p>

Se um l\u00edder tiver sorte, nada acontece. As pessoas s\u00e3o alvos dif\u00edceis de atingir: \u00e9 preciso muito para que algu\u00e9m se machuque com seriedade o suficiente para que isso seja levado \u00e0 aten\u00e7\u00e3o de um l\u00edder. Mais cedo ou mais tarde, por\u00e9m, a sorte rende \u00e0s leis da probabilidade.<\/span><\/p>

Caso em quest\u00e3o: um relat\u00f3rio recente de um incidente fatal envolvendo uma equipe que trabalha em uma instala\u00e7\u00e3o industrial, enviado por um bom amigo no neg\u00f3cio. V\u00e1rias falhas: equipamento defeituoso, pessoas n\u00e3o treinadas, riscos n\u00e3o identificados, procedimentos n\u00e3o seguidos. Acontece que s\u00e3o quatro desses dif\u00edceis desafios de seguran\u00e7a que os l\u00edderes de todo o mundo enfrentam; eles simplesmente apareceram ao mesmo tempo e no mesmo lugar.<\/span><\/p>

Equipamento, treinamento e conformidade nunca s\u00e3o perfeitos, nem nunca ser\u00e3o. \u00c9 por isso que a \u201cidentifica\u00e7\u00e3o de perigos\u201d \u00e9 uma parte t\u00e3o importante do processo de enviar todos para casa, vivos e bem, no final do dia. Em \u00faltima an\u00e1lise, cabe \u00e0s pessoas que fazem o trabalho reconhecer os perigos que podem prejudic\u00e1-los: s\u00e3o eles que est\u00e3o prejudicando.<\/span><\/p>

Mas cabe aos l\u00edderes fazer isso acontecer.<\/span><\/p>

Parando o trabalho<\/span><\/strong><\/p>

Em certo sentido, o reconhecimento de riscos n\u00e3o precisa ser gerenciado: \u00e9 algo que todo mundo faz, a cada minuto de suas vidas. N\u00f3s, humanos, estamos muito empenhados em detectar riscos que podem nos prejudicar: isso se chama autopreserva\u00e7\u00e3o, algo que fazemos instintivamente.<\/span><\/p>

Mas a maioria dos riscos que as pessoas enfrentam no trabalho n\u00e3o se presta ao "reconhecimento natural". As pessoas precisam ser treinadas, informadas ou alertadas sobre elas. E depois h\u00e1 a quest\u00e3o de preconceitos de percep\u00e7\u00e3o: a contribui\u00e7\u00e3o do nosso c\u00e9rebro para facilitar a vida, alterando a realidade para atender \u00e0s nossas necessidades. Tudo isso complica o que parece ser um processo simples, reconhecendo um risco.<\/span><\/p>

Mas isso \u00e9 outra hist\u00f3ria para outro dia.<\/span><\/p>

Ent\u00e3o, perigo reconhecido. O que agora?<\/span><\/p>

Esse \u00e9 o vencedor, como a pergunta mais f\u00e1cil deste teste. Todo mundo sabe a resposta: s\u00e3o tomadas medidas para fornecer prote\u00e7\u00e3o adequada, para que o risco n\u00e3o cause danos a quem trabalha no trabalho.<\/span><\/p>

Quanto ao que exatamente s\u00e3o esses "passos", raramente existem op\u00e7\u00f5es para tornar algo seguro; muito mais op\u00e7\u00f5es do que normalmente aparenta. Caso contr\u00e1rio, todos estar\u00edamos discando "O" em um telefone rotativo para falar com o Operador - quando nossa casa estiver pegando fogo!<\/span><\/p>

Alguma dessas medidas garantir\u00e1 que ningu\u00e9m se machuque fazendo esse trabalho?<\/span><\/p>

Claro que n\u00e3o. Designe algu\u00e9m para executar qualquer tarefa, por mais segura e bem projetada, sempre h\u00e1 alguma possibilidade de que algo ruim possa acontecer. N\u00e3o existe risco zero; h\u00e1 apenas mais riscos - ou menos riscos.<\/span><\/p>

A menos que o trabalho seja interrompido e n\u00e3o conclu\u00eddo. Ent\u00e3o o potencial de dano foi reduzido a zero.<\/span><\/p>

Essa \u00e9 a beleza de interromper o trabalho: (a) s\u00e3o tomadas medidas para reduzir o risco, ou (b) o trabalho n\u00e3o est\u00e1 conclu\u00eddo; nesse caso, o risco se torna zero. Tudo isso representa um grande salto em seguran\u00e7a.<\/span><\/p>

S\u00f3 \u00e9 preciso um "pequeno passo" para n\u00f3s, humanos: dizer "Pare".<\/span><\/p>

Dizendo "Pare!"<\/span><\/strong><\/p>

Assim, uma equipe \u00e9 designada para executar uma tarefa que provou ser fatalmente falha. Acha que ningu\u00e9m viu nada de errado? Possivelmente.<\/span><\/p>

Ou, possivelmente, algu\u00e9m que pensou que algo estava errado n\u00e3o conseguiu dizer algo ... ou interrompeu o trabalho.<\/span><\/p>

Voc\u00ea e eu podemos especular; um investigador pode perguntar: "Algo lhe pareceu errado?" "Voc\u00ea pensou em dizer alguma coisa?" "Voc\u00ea considerou parar o trabalho?" Somente a equipe sabe a verdade e pode decidir: "Voc\u00ea n\u00e3o pode lidar com a verdade".<\/span><\/p>

O que se pode dizer com um alto grau de confian\u00e7a \u00e9 o seguinte: para a grande maioria das pessoas, interromper um emprego n\u00e3o \u00e9 f\u00e1cil. Essa n\u00e3o \u00e9 apenas uma opini\u00e3o pessoal: venho perguntando sobre essa pr\u00e1tica importante h\u00e1 anos e ouvi milhares de pessoas que trabalham para uma ampla variedade de opera\u00e7\u00f5es industriais em todo o mundo, incluindo algumas que s\u00e3o muito, muito seguras. N\u00e3o deveria ser assim, mas \u00e9 o que \u00e9.<\/span><\/p>

Se voc\u00ea acha que sua opera\u00e7\u00e3o \u00e9 diferente a esse respeito, uma palavra de cautela: fa\u00e7a algumas verifica\u00e7\u00f5es, obtenha alguns dados, fa\u00e7a algumas perguntas, veja alguns trabalhos que voc\u00ea suspeita que n\u00e3o sejam t\u00e3o seguros.<\/span><\/p>

Por outro lado, se voc\u00ea acha que sua opera\u00e7\u00e3o e as pessoas em sua opera\u00e7\u00e3o s\u00e3o como todos os outros no planeta, meu conselho \u00e9 descobrir como tornar mais f\u00e1cil para as pessoas \u201cPararem o trabalho\u201d se acharem que algo n\u00e3o est\u00e1 funcionando. tudo t\u00e3o seguro.<\/span><\/p>

Esse pequeno passo de uma pessoa s\u00f3 pode salvar uma vida.<\/span><\/p>

Paul Balmert
<\/span>Abril 2018<\/span><\/p>

<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

No artigo \u201cManaging Safety Performance News\u201d deste m\u00eas, de um restaurante na Sib\u00e9ria, Paul examina as diferen\u00e7as e semelhan\u00e7as dos desafios que os supervisores e gerentes enfrentam, levando as pessoas a trabalhar com seguran\u00e7a em todo o mundo, incluindo um desafio muito importante.<\/p>","protected":false},"author":1,"featured_media":946,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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