{"id":1401,"date":"2005-01-12T15:53:33","date_gmt":"2005-01-12T20:53:33","guid":{"rendered":"https:\/\/balmert.com\/?p=1401"},"modified":"2019-02-14T16:46:41","modified_gmt":"2019-02-14T21:46:41","slug":"biggest-mistake-number-3","status":"publish","type":"post","link":"https:\/\/balmert.com\/pt\/2005\/01\/12\/biggest-mistake-number-3\/","title":{"rendered":"Maior erro n\u00famero 3"},"content":{"rendered":"
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Maior erro n\u00famero 3: tentando gerenciar atitudes<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

"A a\u00e7\u00e3o dos homens s\u00e3o os melhores int\u00e9rpretes de seus pensamentos."<\/em><\/p>

~ John Locke<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

\u00c9 uma cena que todos em opera\u00e7\u00f5es e todos n\u00f3s que j\u00e1 gerenciamos opera\u00e7\u00f5es conhecem muito bem.<\/p>

Reunimos todo o departamento para uma importante reuni\u00e3o de seguran\u00e7a - importante porque estamos lan\u00e7ando uma nova pol\u00edtica de seguran\u00e7a da empresa. Todos na roupa est\u00e3o sentados na sala de reuni\u00f5es enquanto entramos para liderar a sess\u00e3o de comunica\u00e7\u00e3o.<\/p>

Na fila da frente, onde a maioria dos assentos est\u00e1 vazia, est\u00e3o tr\u00eas dos nossos melhores funcion\u00e1rios. Sorrindo, felizes por estarem na reuni\u00e3o e interessados no que est\u00e1 para ser anunciado, eles at\u00e9 parecem felizes em nos ver. Estamos mais do que felizes em v\u00ea-los. De fato, desejamos que toda a sala estivesse cheia de pessoas como elas.<\/p>

Mas a vida em opera\u00e7\u00f5es n\u00e3o \u00e9 assim. Ocupando as linhas do meio, h\u00e1 mais do que alguns que sentam e esperam para avaliar o que ouvir\u00e3o.<\/p>

Depois, h\u00e1 a fila de tr\u00e1s.<\/p>

Toda cadeira cheia. Voc\u00ea pensaria que a reuni\u00e3o era apenas uma multid\u00e3o na sala de p\u00e9 - se n\u00e3o fosse por todos os assentos vazios na primeira fila. Do outro lado da sala, bra\u00e7os cruzados, chap\u00e9us puxados para baixo e \u00f3culos de sol, sempre ver\u00edamos \u201cos suspeitos de sempre\u201d.<\/p>

N\u00e3o podemos dizer que estamos um pouco surpresos. Esperamos antecipadamente - o medo estaria mais pr\u00f3ximo da verdade - pelo que eles ter\u00e3o a dizer sobre a pol\u00edtica. O melhor que podemos esperar \u00e9 que eles n\u00e3o digam nada. \u00c9 claro que nunca funciona dessa maneira e, uma vez que eles se envolvem na a\u00e7\u00e3o, nunca \u00e9 uma experi\u00eancia agrad\u00e1vel.<\/p>

Toda organiza\u00e7\u00e3o \u00e9 composta de pessoas na fila da frente, na fila do meio e na fila de tr\u00e1s. Billy Martin disse uma vez que o papel de gerenciar um time de beisebol era manter os doze jogadores que tinham certeza de que voc\u00ea era louco de convencer os doze que n\u00e3o haviam se decidido.<\/p>

Se ao menos pud\u00e9ssemos mudar a atitude das pessoas no fundo da sala para ser algo mais parecido com as da frente.<\/p>

Gerenciando atitudes

<\/strong><\/h4>

Mudar de atitude parecia uma \u00f3tima id\u00e9ia e, irm\u00e3o, j\u00e1 tentamos. Pagamos consultores para realizar pesquisas de atitude. Colocamos cartazes proclamando: "O A em Seguran\u00e7a significa Atitude". Penduramos p\u00f4steres na sala de confer\u00eancias para lembrar a todos que "seu desempenho em seguran\u00e7a come\u00e7a com sua atitude".<\/p>

Quando tudo mais falhou, durante as avalia\u00e7\u00f5es de desempenho, fizemos o poss\u00edvel para aconselhar e treinar aqueles com atitudes ainda ausentes.<\/p>

Por todo o nosso esfor\u00e7o, o que tivemos para mostrar? Raramente qualquer coisa.<\/p>

G\u00eanio no trabalho

<\/strong><\/h4>

Um dos benef\u00edcios de crescer na administra\u00e7\u00e3o na gera\u00e7\u00e3o Baby Boomer foi que fomos expostos a alguns dos maiores pensadores sobre o assunto da administra\u00e7\u00e3o: not\u00e1veis como Peter Drucker; W. Edwards Deming, Tom Peters e Phillip Crosby.<\/p>

Adicione a essa lista Dr. Richard Beckhard.<\/p>

O nome Richard Beckhard pode n\u00e3o ser t\u00e3o familiar para a nossa gera\u00e7\u00e3o. Avalie o impacto das id\u00e9ias no mundo das pessoas no trabalho e descobrir\u00e1 que Beckhard \u00e9 igual a Deming. A experi\u00eancia do Dr. Beckhard est\u00e1 no campo do comportamento da organiza\u00e7\u00e3o: o relacionamento entre as pessoas no trabalho. Assim como Deming aplicou os princ\u00edpios da estat\u00edstica \u00e0 qualidade do produto de fabrica\u00e7\u00e3o, Beckhard traduziu os princ\u00edpios do comportamento humano para o mundo do trabalho.<\/p>

Professor de longa data do MIT, Beckhard atuou como consultor de algumas das maiores empresas e setores do mundo. Na d\u00e9cada de 1970, quando a ind\u00fastria da avia\u00e7\u00e3o comercial concluiu que a falta de comunica\u00e7\u00e3o no cockpit era uma das principais causas de acidentes, a ind\u00fastria contratou o professor Beckhard para analisar o problema, descobrir as causas e fazer recomenda\u00e7\u00f5es. O trabalho do Dr. Beckhard serviu de base para o que hoje \u00e9 conhecido como CRM - Crew Resource Management.<\/p>

O m\u00e9dico faz uma chamada em casa

<\/strong><\/h4>

Quase vinte anos atr\u00e1s, um pequeno grupo de gerentes teve o raro privil\u00e9gio de passar um dia com o Dr. Beckard, no que representava um f\u00f3rum aberto.<\/p>

Se esper\u00e1vamos a presen\u00e7a imponente do Dr. Deming ou a elegante eleg\u00e2ncia de Peter Drucker, ter\u00edamos uma surpresa. O Dr.Beckhard parecia - e agia - como se estivesse t\u00e3o confort\u00e1vel sentado em uma grande cadeira - quanto o Papai Noel na Macy's. Que \u00edcone maravilhosamente acess\u00edvel.<\/p>

Obviamente, nenhum de n\u00f3s era inteligente o suficiente para vir preparado com boas perguntas, ent\u00e3o o Dr. Beckhard deu aula. E o impacto foi duradouro.<\/p>

CRM - a hist\u00f3ria por dentro

<\/strong><\/h4>

O Dr. Beckhard nos contou tudo sobre sua experi\u00eancia com o estudo da tripula\u00e7\u00e3o do cockpit da avia\u00e7\u00e3o. "Como voc\u00ea pode ver o que est\u00e1 acontecendo sem realmente estar l\u00e1?" ele perguntou. Sua solu\u00e7\u00e3o: voe na poltrona e fa\u00e7a muitas anota\u00e7\u00f5es. Ainda rimos ao pensar no Dr. Beckhard tentando afivelar os estreitos limites de um assento de pulo da cabine. Aposto que o Papai Noel nunca teve que aturar isso.<\/p>

Enquanto ele observava a vida na cabine de pilotagem, ficou claro que um segmento consider\u00e1vel da popula\u00e7\u00e3o de pilotos de companhias a\u00e9reas, crescendo nas for\u00e7as armadas, caiu na armadilha de dar e aceitar ordens sem questionar as decis\u00f5es de comando. Essa ades\u00e3o inquestion\u00e1vel \u00e0s ordens do capit\u00e3o havia, em mais de uma ocasi\u00e3o, deixado erros fatais no julgamento.<\/p>

Dr. Beckard sobre Atitude

<\/strong><\/h4>

Estudante de comportamento humano, Beckhard n\u00e3o discordou da firmeza de nossa premissa de que, ao administrar atitudes, estar\u00edamos consertando a causa raiz do comportamento. Beckhard, por\u00e9m, apontou que, ao tentar gerenciar atitudes, voc\u00ea fica com dois problemas, nenhum dos quais \u00e9 irrelevante.<\/p>

O primeiro problema: cabe ao indiv\u00edduo fazer a mudan\u00e7a de atitude. Voc\u00ea n\u00e3o pode fazer isso se for o gerente.<\/p>

O segundo problema: como voc\u00ea sabe ao certo qual \u00e9 a atitude em primeiro lugar?<\/p>

Voc\u00ea pode me ouvir agora?

<\/strong><\/h4>

Duas declara\u00e7\u00f5es simples e duas id\u00e9ias profundas sobre o desafio de gerenciar as pessoas no trabalho. Os verdadeiros g\u00eanios t\u00eam a capacidade de explicar as coisas em termos simples que o resto de n\u00f3s pode entender.<\/p>

Beckhard argumentou sobre a loucura de tentar administrar a atitude de um pequeno grupo de gerentes h\u00e1 quase vinte anos. Tenho certeza de que n\u00e3o fomos os \u00fanicos a ouvir sua mensagem sobre o assunto.<\/p>

Se tiv\u00e9ssemos levado a s\u00e9rio, ver\u00edamos menos cartazes pedindo \u00e0s pessoas que tivessem a atitude certa sobre seguran\u00e7a; ver\u00edamos menos pesquisas sobre atitudes de seguran\u00e7a; e ou\u00e7a menos sobre trabalhar em \u201ccultura\u201d para fazer com que todos pensem da mesma maneira sobre seguran\u00e7a.<\/p>

Mas a maioria de n\u00f3s n\u00e3o ouviu a mensagem, e continuamos nos atendendo a mudan\u00e7as de atitude como forma de melhorar o desempenho da seguran\u00e7a.<\/p>

\u00c9 um dos maiores erros que os gerentes cometem ao gerenciar o desempenho da seguran\u00e7a.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

\u00c9 uma cena que todos em opera\u00e7\u00f5es e todos n\u00f3s que j\u00e1 gerenciamos opera\u00e7\u00f5es conhecem muito bem.<\/p>\n

Reunimos todo o departamento para uma importante reuni\u00e3o de seguran\u00e7a - importante porque estamos lan\u00e7ando uma nova pol\u00edtica de seguran\u00e7a da empresa.<\/p>","protected":false},"author":1,"featured_media":1404,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[1377],"tags":[],"class_list":["post-1401","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-top-10-mistakes"],"yoast_head":"\nBiggest Mistake Number 3 | Balmert Consulting<\/title>\n<meta name=\"description\" content=\"Biggest Mistake Number 3, Explore expert insights on safety leadership and training effectiveness with Paul Balmert\u2019s proven strategies.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/balmert.com\/pt\/2005\/01\/12\/biggest-mistake-number-3\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Biggest Mistake Number 3 | Balmert Consulting\" \/>\n<meta property=\"og:description\" content=\"Biggest Mistake Number 3, Explore expert insights on safety leadership and training effectiveness with Paul Balmert\u2019s proven strategies.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/balmert.com\/pt\/2005\/01\/12\/biggest-mistake-number-3\/\" \/>\n<meta property=\"og:site_name\" content=\"Balmert Consulting\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BalmertConsulting\/\" \/>\n<meta property=\"article:published_time\" content=\"2005-01-12T20:53:33+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-02-14T21:46:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/balmert.com\/wp-content\/uploads\/2019\/02\/bigstock-Pilot-s-hand-accelerating-on-t-241767079.jpg?fit=1600%2C1067&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"1067\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Paul Balmert\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Paul Balmert\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/balmert.com\\\/es\\\/2005\\\/01\\\/12\\\/biggest-mistake-number-3\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/balmert.com\\\/es\\\/2005\\\/01\\\/12\\\/biggest-mistake-number-3\\\/\"},\"author\":{\"name\":\"Paul Balmert\",\"@id\":\"https:\\\/\\\/balmert.com\\\/#\\\/schema\\\/person\\\/149b97f9a906a50e5633a7382b1e68cb\"},\"headline\":\"Biggest Mistake Number 3\",\"datePublished\":\"2005-01-12T20:53:33+00:00\",\"dateModified\":\"2019-02-14T21:46:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/balmert.com\\\/es\\\/2005\\\/01\\\/12\\\/biggest-mistake-number-3\\\/\"},\"wordCount\":1161,\"publisher\":{\"@id\":\"https:\\\/\\\/balmert.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/balmert.com\\\/es\\\/2005\\\/01\\\/12\\\/biggest-mistake-number-3\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/balmert.com\\\/wp-content\\\/uploads\\\/2019\\\/02\\\/bigstock-Pilot-s-hand-accelerating-on-t-241767079.jpg?fit=1600%2C1067&ssl=1\",\"articleSection\":[\"Top 10 Mistakes\"],\"inLanguage\":\"pt-BR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/balmert.com\\\/es\\\/2005\\\/01\\\/12\\\/biggest-mistake-number-3\\\/\",\"url\":\"https:\\\/\\\/balmert.com\\\/es\\\/2005\\\/01\\\/12\\\/biggest-mistake-number-3\\\/\",\"name\":\"Biggest Mistake Number 3 | Balmert Consulting\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/balmert.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/balmert.com\\\/es\\\/2005\\\/01\\\/12\\\/biggest-mistake-number-3\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/balmert.com\\\/es\\\/2005\\\/01\\\/12\\\/biggest-mistake-number-3\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/balmert.com\\\/wp-content\\\/uploads\\\/2019\\\/02\\\/bigstock-Pilot-s-hand-accelerating-on-t-241767079.jpg?fit=1600%2C1067&ssl=1\",\"datePublished\":\"2005-01-12T20:53:33+00:00\",\"dateModified\":\"2019-02-14T21:46:41+00:00\",\"description\":\"Biggest Mistake Number 3, Explore expert insights on safety leadership and training effectiveness with Paul Balmert\u2019s proven strategies.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/balmert.com\\\/es\\\/2005\\\/01\\\/12\\\/biggest-mistake-number-3\\\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/balmert.com\\\/es\\\/2005\\\/01\\\/12\\\/biggest-mistake-number-3\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/balmert.com\\\/es\\\/2005\\\/01\\\/12\\\/biggest-mistake-number-3\\\/#primaryimage\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/balmert.com\\\/wp-content\\\/uploads\\\/2019\\\/02\\\/bigstock-Pilot-s-hand-accelerating-on-t-241767079.jpg?fit=1600%2C1067&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/balmert.com\\\/wp-content\\\/uploads\\\/2019\\\/02\\\/bigstock-Pilot-s-hand-accelerating-on-t-241767079.jpg?fit=1600%2C1067&ssl=1\",\"width\":1600,\"height\":1067,\"caption\":\"Pilot's hand accelerating on the throttle in a commercial airliner airplane flight cockpit during takeoff\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/balmert.com\\\/es\\\/2005\\\/01\\\/12\\\/biggest-mistake-number-3\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/balmert.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Biggest Mistake Number 3\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/balmert.com\\\/#website\",\"url\":\"https:\\\/\\\/balmert.com\\\/\",\"name\":\"Balmert Consulting\",\"description\":\"Most of our clients have tough safety, leadership and\\\/or execution challenges that keep them up at night. They trust us to help them solve those problems.\",\"publisher\":{\"@id\":\"https:\\\/\\\/balmert.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/balmert.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/balmert.com\\\/#organization\",\"name\":\"Balmert Consulting\",\"url\":\"https:\\\/\\\/balmert.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/balmert.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/balmert.com\\\/wp-content\\\/uploads\\\/2018\\\/10\\\/skeets.png?fit=206%2C258&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/balmert.com\\\/wp-content\\\/uploads\\\/2018\\\/10\\\/skeets.png?fit=206%2C258&ssl=1\",\"width\":\"206\",\"height\":\"258\",\"caption\":\"Balmert Consulting\"},\"image\":{\"@id\":\"https:\\\/\\\/balmert.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/BalmertConsulting\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/balmert-consulting\\\/about\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/balmert.com\\\/#\\\/schema\\\/person\\\/149b97f9a906a50e5633a7382b1e68cb\",\"name\":\"Paul Balmert\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a59fbad99bb2883034e62ae2e9225d67de3a647972e24116273c445e10071172?s=96&d=identicon&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a59fbad99bb2883034e62ae2e9225d67de3a647972e24116273c445e10071172?s=96&d=identicon&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a59fbad99bb2883034e62ae2e9225d67de3a647972e24116273c445e10071172?s=96&d=identicon&r=g\",\"caption\":\"Paul Balmert\"},\"description\":\"Paul Balmert is the Principal of Balmert Consulting and the author of \\\"Alive And Well At The End Of The Day: A Supervisors Guide to Managing Safety in Operations\\\" published by John Wiley & Sons.\",\"url\":\"https:\\\/\\\/balmert.com\\\/pt\\\/author\\\/davidbalmert\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Biggest Mistake Number 3 | Balmert Consulting","description":"Biggest Mistake Number 3, Explore expert insights on safety leadership and training effectiveness with Paul Balmert\u2019s proven strategies.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/balmert.com\/pt\/2005\/01\/12\/biggest-mistake-number-3\/","og_locale":"pt_BR","og_type":"article","og_title":"Biggest Mistake Number 3 | Balmert Consulting","og_description":"Biggest Mistake Number 3, Explore expert insights on safety leadership and training effectiveness with Paul Balmert\u2019s proven strategies.","og_url":"https:\/\/balmert.com\/pt\/2005\/01\/12\/biggest-mistake-number-3\/","og_site_name":"Balmert Consulting","article_publisher":"https:\/\/www.facebook.com\/BalmertConsulting\/","article_published_time":"2005-01-12T20:53:33+00:00","article_modified_time":"2019-02-14T21:46:41+00:00","og_image":[{"width":1600,"height":1067,"url":"https:\/\/i0.wp.com\/balmert.com\/wp-content\/uploads\/2019\/02\/bigstock-Pilot-s-hand-accelerating-on-t-241767079.jpg?fit=1600%2C1067&ssl=1","type":"image\/jpeg"}],"author":"Paul Balmert","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"Paul Balmert","Est. tempo de leitura":"6 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/balmert.com\/es\/2005\/01\/12\/biggest-mistake-number-3\/#article","isPartOf":{"@id":"https:\/\/balmert.com\/es\/2005\/01\/12\/biggest-mistake-number-3\/"},"author":{"name":"Paul Balmert","@id":"https:\/\/balmert.com\/#\/schema\/person\/149b97f9a906a50e5633a7382b1e68cb"},"headline":"Biggest Mistake Number 3","datePublished":"2005-01-12T20:53:33+00:00","dateModified":"2019-02-14T21:46:41+00:00","mainEntityOfPage":{"@id":"https:\/\/balmert.com\/es\/2005\/01\/12\/biggest-mistake-number-3\/"},"wordCount":1161,"publisher":{"@id":"https:\/\/balmert.com\/#organization"},"image":{"@id":"https:\/\/balmert.com\/es\/2005\/01\/12\/biggest-mistake-number-3\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/balmert.com\/wp-content\/uploads\/2019\/02\/bigstock-Pilot-s-hand-accelerating-on-t-241767079.jpg?fit=1600%2C1067&ssl=1","articleSection":["Top 10 Mistakes"],"inLanguage":"pt-BR"},{"@type":"WebPage","@id":"https:\/\/balmert.com\/es\/2005\/01\/12\/biggest-mistake-number-3\/","url":"https:\/\/balmert.com\/es\/2005\/01\/12\/biggest-mistake-number-3\/","name":"Biggest Mistake Number 3 | Balmert Consulting","isPartOf":{"@id":"https:\/\/balmert.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/balmert.com\/es\/2005\/01\/12\/biggest-mistake-number-3\/#primaryimage"},"image":{"@id":"https:\/\/balmert.com\/es\/2005\/01\/12\/biggest-mistake-number-3\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/balmert.com\/wp-content\/uploads\/2019\/02\/bigstock-Pilot-s-hand-accelerating-on-t-241767079.jpg?fit=1600%2C1067&ssl=1","datePublished":"2005-01-12T20:53:33+00:00","dateModified":"2019-02-14T21:46:41+00:00","description":"Biggest Mistake Number 3, Explore expert insights on safety leadership and training effectiveness with Paul Balmert\u2019s proven strategies.","breadcrumb":{"@id":"https:\/\/balmert.com\/es\/2005\/01\/12\/biggest-mistake-number-3\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/balmert.com\/es\/2005\/01\/12\/biggest-mistake-number-3\/"]}]},{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/balmert.com\/es\/2005\/01\/12\/biggest-mistake-number-3\/#primaryimage","url":"https:\/\/i0.wp.com\/balmert.com\/wp-content\/uploads\/2019\/02\/bigstock-Pilot-s-hand-accelerating-on-t-241767079.jpg?fit=1600%2C1067&ssl=1","contentUrl":"https:\/\/i0.wp.com\/balmert.com\/wp-content\/uploads\/2019\/02\/bigstock-Pilot-s-hand-accelerating-on-t-241767079.jpg?fit=1600%2C1067&ssl=1","width":1600,"height":1067,"caption":"Pilot's hand accelerating on the throttle in a commercial airliner airplane flight cockpit during takeoff"},{"@type":"BreadcrumbList","@id":"https:\/\/balmert.com\/es\/2005\/01\/12\/biggest-mistake-number-3\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/balmert.com\/"},{"@type":"ListItem","position":2,"name":"Biggest Mistake Number 3"}]},{"@type":"WebSite","@id":"https:\/\/balmert.com\/#website","url":"https:\/\/balmert.com\/","name":"Balmert Consulting","description":"A maioria dos nossos clientes tem desafios dif\u00edceis de seguran\u00e7a, lideran\u00e7a e \/ ou execu\u00e7\u00e3o que os mant\u00eam acordados \u00e0 noite. Eles confiam em n\u00f3s para ajud\u00e1-los a resolver esses problemas.","publisher":{"@id":"https:\/\/balmert.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/balmert.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Organization","@id":"https:\/\/balmert.com\/#organization","name":"Balmert Consulting","url":"https:\/\/balmert.com\/","logo":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/balmert.com\/#\/schema\/logo\/image\/","url":"https:\/\/i0.wp.com\/balmert.com\/wp-content\/uploads\/2018\/10\/skeets.png?fit=206%2C258&ssl=1","contentUrl":"https:\/\/i0.wp.com\/balmert.com\/wp-content\/uploads\/2018\/10\/skeets.png?fit=206%2C258&ssl=1","width":"206","height":"258","caption":"Balmert Consulting"},"image":{"@id":"https:\/\/balmert.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/BalmertConsulting\/","https:\/\/www.linkedin.com\/company\/balmert-consulting\/about\/"]},{"@type":"Person","@id":"https:\/\/balmert.com\/#\/schema\/person\/149b97f9a906a50e5633a7382b1e68cb","name":"Paul Balmert","image":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/secure.gravatar.com\/avatar\/a59fbad99bb2883034e62ae2e9225d67de3a647972e24116273c445e10071172?s=96&d=identicon&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a59fbad99bb2883034e62ae2e9225d67de3a647972e24116273c445e10071172?s=96&d=identicon&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a59fbad99bb2883034e62ae2e9225d67de3a647972e24116273c445e10071172?s=96&d=identicon&r=g","caption":"Paul Balmert"},"description":"Paul Balmert \u00e9 o diretor da Balmert Consulting e autor de "Alive And Well At The End Of The Day: A Supervisors Guide to Managing Safety in Operations", publicado pela John Wiley & Sons.","url":"https:\/\/balmert.com\/pt\/author\/davidbalmert\/"}]}},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/balmert.com\/wp-content\/uploads\/2019\/02\/bigstock-Pilot-s-hand-accelerating-on-t-241767079.jpg?fit=1600%2C1067&ssl=1","jetpack_sharing_enabled":false,"jetpack_shortlink":"https:\/\/wp.me\/paokrT-mB","jetpack_likes_enabled":false,"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/balmert.com\/pt\/wp-json\/wp\/v2\/posts\/1401","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/balmert.com\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/balmert.com\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/balmert.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/balmert.com\/pt\/wp-json\/wp\/v2\/comments?post=1401"}],"version-history":[{"count":3,"href":"https:\/\/balmert.com\/pt\/wp-json\/wp\/v2\/posts\/1401\/revisions"}],"predecessor-version":[{"id":1405,"href":"https:\/\/balmert.com\/pt\/wp-json\/wp\/v2\/posts\/1401\/revisions\/1405"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/balmert.com\/pt\/wp-json\/wp\/v2\/media\/1404"}],"wp:attachment":[{"href":"https:\/\/balmert.com\/pt\/wp-json\/wp\/v2\/media?parent=1401"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/balmert.com\/pt\/wp-json\/wp\/v2\/categories?post=1401"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/balmert.com\/pt\/wp-json\/wp\/v2\/tags?post=1401"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}