{"id":960,"date":"2018-01-31T20:00:30","date_gmt":"2018-01-31T20:00:30","guid":{"rendered":"https:\/\/balmertcom.com\/?p=960"},"modified":"2019-06-05T11:50:15","modified_gmt":"2019-06-05T15:50:15","slug":"perspective-and-leadership","status":"publish","type":"post","link":"https:\/\/balmert.com\/fr\/2018\/01\/31\/perspective-and-leadership\/","title":{"rendered":"Perspective - et leadership"},"content":{"rendered":"
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\u00abJe remercie simplement celui qui veillait sur lui ce soir-l\u00e0, que ce n'\u00e9tait pas un appel t\u00e9l\u00e9phonique diff\u00e9rent.<\/em>"<\/em><\/p>

~ Rachael Darrah<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Perspective: la capacit\u00e9 de voir les choses dans leur importance r\u00e9elle et pertinente.<\/span><\/p>

Le t\u00e9l\u00e9phone sonne, au milieu de la nuit. Le travail appelle. Recevez l'un de ces appels \u00e0 <\/span>cette<\/span> moment de la journ\u00e9e, il ne s'agit jamais de bonnes nouvelles. Quant au sujet des mauvaises nouvelles, ce n'est pas difficile \u00e0 comprendre.<\/span><\/p>

\u00abPatron, nous sommes en retard.\u00bb Nous d\u00e9passons largement notre budget. \u00bb \u00abLe client est vraiment fou.\u00bb<\/span> Tu devrais \u00eatre si chanceux.<\/span><\/p>

C'est presque toujours l'un de ceux-l\u00e0, "<\/span>Patron, il y a eu un accident<\/span>\u201dGenre d'appels. Travaillez dans les op\u00e9rations, vous connaissez probablement ce genre d'appels. Peut-\u00eatre en avoir fabriqu\u00e9 un vous-m\u00eame ou avoir re\u00e7u celui de quelqu'un qui travaille pour vous. Aussi mauvais soient-ils, le pire est d'\u00eatre le membre de la famille qui re\u00e7oit ce genre d'appel du travail - de quelqu'un comme vous.<\/span><\/p>

Une station d'information locale \u00e0 Denver a racont\u00e9 l'histoire d'un tel \u00e9v\u00e9nement.<\/span><\/a><\/p>

Arriv\u00e9 \u00e0 la mi-d\u00e9cembre.<\/span><\/p>

Bien s\u00fbr, il y a un \u00abcompte rendu officiel\u00bb de l'\u00e9v\u00e9nement: \u00abLes pompiers pensent qu'un accident industriel a provoqu\u00e9 l'incendie de l'installation de forage p\u00e9trolier et gazier portable peu avant 21 heures\u00bb. Il y a eu \u00ab\u2026 une seule victime de l'explosion\u2026. qui a subi des br\u00fblures au visage et aux mains lors de l'explosion.<\/span><\/p>

Donner ce genre de r\u00e9cit - vous savez, la version s\u00e8che, d\u00e9sinfect\u00e9e et impersonnelle - est ce que font les fonctionnaires. La distance et le r\u00f4le leur donnent le luxe de cette perspective.<\/span><\/p>

De pr\u00e8s et personnel - la vraie vie - donne une perspective totalement diff\u00e9rente. Comme un conjoint, avec deux enfants. La cha\u00eene d'information nous a \u00e9galement donn\u00e9 cette perspective: \u00abJe suis tomb\u00e9 en panne quand il a enfin pu me voir. Je ne sais pas s'il se souvient \u00bb, dit-elle. \u00abPour ce moment, au moins, il savait que j'\u00e9tais l\u00e0 et qu'il allait bien.<\/span><\/p>

D'autres larmes sont tomb\u00e9es quand elle l'a vu mercredi matin enfin capable de parler. Sa premi\u00e8re question \u00e0 sa femme? \u00abIl m'a demand\u00e9 si j'allais bien. C'est juste qui il est - je voulais m'assurer que les enfants et moi allions bien \u00bb, dit-elle.<\/span><\/p>

Cette perspective est tout \u00e0 fait compr\u00e9hensible - et pr\u00e9visible. Tout le monde sur la plan\u00e8te sait qu'une blessure grave aura un impact \u00e9norme sur de vraies personnes, qui ne sont pas diff\u00e9rentes de vous ou de moi. Par ici, nous appelons cela "<\/span>Le cas de la s\u00e9curit\u00e9<\/span>. "<\/span><\/p>

Cette d\u00e9claration de l'\u00e9vidence soul\u00e8ve une question: pourquoi y a-t-il jamais eu un d\u00e9bat sur ce qui vient en premier - la production ou la s\u00e9curit\u00e9?<\/span><\/p>

Sur le moment<\/span><\/strong><\/p>

Que la s\u00e9curit\u00e9 passe toujours en premier est quelque chose qui est aveugl\u00e9ment \u00e9vident - apr\u00e8s l'un de ces types d'\u00e9v\u00e9nements. C'est la perspective dite du recul: toujours 20-20. Le probl\u00e8me est de garder cette perspective en temps r\u00e9el; avant, pas apr\u00e8s. Dans le feu de l'action, la s\u00e9curit\u00e9 peut finir par passer au second plan par rapport \u00e0 d'autres objectifs commerciaux urgents: production, co\u00fbt, calendrier, client.<\/span><\/p>

Ce n'est pas comme si quelqu'un disait: \u00abPrenons notre chance avec la vie de quelqu'un. Nous avons vraiment besoin d'argent. C'est juste que dans la presse des \u00e9v\u00e9nements de la vie r\u00e9elle, la s\u00e9curit\u00e9 ne crie pas \u00e0 pleins poumons: \u00abEt moi?\u00bb Les dirigeants perdent tout simplement du recul: autre chose devient plus important - \u00e0 ce moment-l\u00e0.<\/span><\/p>

Un mot aux sages, si vous pensez: \u00abCela n'arrivera jamais ici. Ou \u00e0 moi. Je sais pertinemment que cela s'est produit dans des organisations qui pensaient qu'elles \u00e9taient excellentes en mati\u00e8re de s\u00e9curit\u00e9, et pour des dirigeants qui pensaient \u00eatre vraiment dou\u00e9s pour g\u00e9rer les performances en mati\u00e8re de s\u00e9curit\u00e9.<\/span><\/p>

C'est arriv\u00e9 d'une mani\u00e8re importante. Cela peut arriver d'une mani\u00e8re modeste, mais d'une mani\u00e8re qui ne passe pas inaper\u00e7ue par les adeptes, qui peuvent \u00eatre tr\u00e8s perspicaces sur la perspective. Exemple: il y a vingt-cinq ans, j'ai particip\u00e9 \u00e0 l'une de ces assembl\u00e9es publiques dirig\u00e9es par le PDG qui font aujourd'hui partie int\u00e9grante du manuel. \u00c0 l'\u00e9poque, ils \u00e9taient nouveaux, diff\u00e9rents et vraiment importants.<\/span><\/p>

Ce jour-l\u00e0, le PDG de notre marque, nouveau dans le r\u00f4le (mais pas nouveau pour l'entreprise), nous a donn\u00e9 son inauguration sur la direction de l'entreprise. Il n'y avait que lui, un r\u00e9troprojecteur - et une \u00e9norme pile de ce qu'on appelait des \u00abr\u00e9troprojecteurs\u00bb couvrant tous les aspects de la strat\u00e9gie d'entreprise imaginables. J'\u00e9tais coll\u00e9 \u00e0 mon si\u00e8ge, accroch\u00e9 \u00e0 chacun de ces frais g\u00e9n\u00e9raux importants.<\/span><\/p>

Un gros tapis, en effet. Mais pas un seul sur la s\u00e9curit\u00e9.<\/span><\/p>

Ce qui n'a pas \u00e9chapp\u00e9 \u00e0 quelqu'un dans la pi\u00e8ce, qui a lev\u00e9 la main et a astucieusement observ\u00e9: \u00abVous n'avez rien dit sur la s\u00e9curit\u00e9. J'aurais aim\u00e9 pouvoir dire que j'\u00e9tais aussi astucieux, mais je n'\u00e9tais pas ce type. Quelqu'un d'autre faisait attention; il l'a soulign\u00e9\u2026 dans une salle remplie d'une centaine d'autres cadres.<\/span><\/p>

Ici, nous appelons cela un "<\/span>Moment de forte influence<\/span>.\u201d<\/span><\/p>

Notre nouveau PDG semblait plus qu'un peu d\u00e9contenanc\u00e9 par ce point \u00abhors de propos\u00bb. Il y eut une pause, suivie de la r\u00e9futation du type le plus intelligent de la pi\u00e8ce: \u00abLa s\u00e9curit\u00e9 est quelque chose dont vous ne devriez pas avoir \u00e0 parler. C'est juste quelque chose que vous devriez faire, sans r\u00e9fl\u00e9chir. Comme respirer. \u00bb<\/span><\/p>

Comme un big bang d'une galaxie lointaine, ces mots r\u00e9sonnent dans l'espace et le temps, sans jamais \u00eatre rappel\u00e9s.<\/span><\/p>

Seulement rappel\u00e9.<\/span><\/p>

Comme respirer?<\/span><\/strong><\/p>

En tant qu'ancien orateur improvis\u00e9 au lyc\u00e9e, je m'\u00e9merveille de l'analogie: spontan\u00e9e et non r\u00e9p\u00e9t\u00e9e; concis et intelligent. Brillant! Mais totalement faux. La s\u00e9curit\u00e9 est exactement comme la respiration. Et \u00eatre en s\u00e9curit\u00e9 - rentrer \u00e0 la maison bien vivant \u00e0 la fin de chaque journ\u00e9e - n'a rien du tout \u00e0 respirer.<\/span><\/p>

Vous avez bien lu. Quant \u00e0 savoir pourquoi c'est vrai, lisez la suite.<\/span><\/p>

Chacun de nous, les humains, est c\u00e2bl\u00e9 pour reconna\u00eetre les sources potentielles de pr\u00e9judice et pour \u00e9viter la douleur. Comme respirer, c'est quelque chose que nous faisons - sans r\u00e9fl\u00e9chir. Entendez un fort boom, nous sautons. Marchez dehors par une journ\u00e9e venteuse froide et humide, nos mains vont dans nos poches. Ou, nous frissons. Quand nous tombons, nos bras sortent, pour briser la chute. Touchez un po\u00eale chaud, nous nous \u00e9loignons - rapidement.<\/span><\/p>

C'est une question d'instinct. Pour certains dangers - chaud, froid, automne, bruyant, inattendu - nous nous prot\u00e9geons instinctivement. Cet instinct d'auto-pr\u00e9servation est exactement comme la respiration.<\/span><\/p>

Le probl\u00e8me vient de tous les autres risques auxquels nous sommes expos\u00e9s, en particulier ceux qui accompagnent le ch\u00e8que de paie. Ces dangers exigent un effort conscient, d'abord pour reconna\u00eetre et ensuite pour prot\u00e9ger. Boucler la ceinture de s\u00e9curit\u00e9, tenir la main courante, mettre le casque et les lunettes de s\u00e9curit\u00e9 nous prot\u00e8gent contre une collision avec un objet venant en sens inverse, avec suffisamment d'\u00e9nergie pour nous faire du mal.<\/span><\/p>

Ce qui est d'ailleurs ce que l'on appelle ici un danger.<\/span><\/p>

Oui, ce genre de mesures de protection peut devenir une habitude; et oui, par d\u00e9finition, une habitude est quelque chose qui se fait sans pens\u00e9e consciente. Mais chaque habitude est d'abord une question de choix, n\u00e9cessitant un investissement d'efforts. La formation d'une habitude demande des efforts r\u00e9p\u00e9t\u00e9s au fil du temps.<\/span><\/p>

Ce qui n'a rien du tout \u00e0 respirer.<\/span><\/p>

Quant \u00e0 savoir comment toutes ces bonnes habitudes se produisent dans les organisations qui sont dou\u00e9es pour la s\u00e9curit\u00e9, la r\u00e9ponse est aveugl\u00e9ment \u00e9vidente: \u00e0 travers le <\/span>pratique du leadership<\/span>. Par les leaders de la tenue. Y compris ce PDG, qui \u00e9tait d'avis que faire de bonnes habitudes de s\u00e9curit\u00e9 la norme dans sa tenue ne faisait pas n\u00e9cessairement partie de sa strat\u00e9gie de gestion.<\/span><\/p>

Son point de vue - pas le v\u00f4tre.<\/span><\/p>

La perspective<\/span><\/strong><\/p>

Quant \u00e0 votre point de vue sur la s\u00e9curit\u00e9 - la capacit\u00e9 de voir les choses dans leur importance r\u00e9elle et relative - il y a deux fa\u00e7ons de comprendre que la s\u00e9curit\u00e9 est toujours le premier devoir de tout dirigeant: la voie dure et la voie facile.<\/span><\/p>

Le plus difficile est l'exp\u00e9rience de premi\u00e8re main: comme lorsque la personne dont on parle <\/span>cette<\/span> l'appel t\u00e9l\u00e9phonique est votre conjoint, votre enfant, votre famille, votre ami.<\/span><\/p>

Ou quelqu'un qui travaille pour vous.<\/span><\/p>

Dans ce cas, vous descendez \u00e0 l'h\u00f4pital, rencontrez leur conjoint, leurs enfants, leur famille, leurs amis et essayez d'expliquer ce qui n'a pas fonctionn\u00e9. \u00c0 ce stade, vous feriez mieux d'esp\u00e9rer que vous pourrez honn\u00eatement dire: \u00abJ'ai fait tout ce qui \u00e9tait en mon pouvoir pour emp\u00eacher que cela se produise.\u00bb<\/span><\/p>

Dans ces situations, tous les leaders ne peuvent pas le dire - honn\u00eatement.<\/span><\/p>

Quant \u00e0 la mani\u00e8re la plus simple, c'est facile. Vous pouvez apprendre de l'exp\u00e9rience de ceux qui ont \u00e9t\u00e9 l\u00e0-bas, qui ont fait cela. Et regarda en arri\u00e8re en esp\u00e9rant qu'ils avaient fait plus\u2026 mieux\u2026 .diff\u00e9rents.<\/span><\/p>

Perspective: obtenez-le, et une fois que vous l'avez, assurez-vous de le conserver.<\/span><\/p>

Paul Balmert
Janvier 2018<\/span><\/p>

<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Dans le bulletin intitul\u00e9 Managing Safety Performance News de ce mois-ci, Paul examine la perspective des dirigeants, comment la perspective peut affecter une action des dirigeants et comment les dirigeants peuvent obtenir une nouvelle perspective. Il sugg\u00e8re que la bonne perspective sur la s\u00e9curit\u00e9 est utile, voire critique, pour renvoyer tout le monde \u00e0 la maison en fin de compte.<\/p>","protected":false},"author":1,"featured_media":1540,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[1361,1365],"tags":[],"class_list":["post-960","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-execution","category-leadership"],"yoast_head":"\nPerspective \u2013 And Leadership | Balmert Consulting<\/title>\n<meta name=\"description\" content=\"Everybody knows safety comes first - after something tragic happened at work. 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